Systems Integration & Automation
The Systems Integration & Automation team creates, maintains and supports operational and strategic initiatives technologies and processes across the university. The team collaborates with end users to develop and implement next generation processes and integrations to facilitate innovative long- and short-term business solutions in addition to supporting and maintaining enterprise applications & functions.
buyW&M, implementation date: July 1, 2021
IT partnered with Procurement to design and develop William & Mary's new comprehensive Procure-to-Pay solution that maximizes operational efficiency and eliminates manual effort. Bi-directional integrations were developed to maintain vendor, requisition (purchase orders), invoice and finance data between buyW&M and Banner.
Blackbaud Customer Relationship Management (CRM), implementation date: November 18, 2021
W&M’s Relationship and Engagement Network (WREN) is a CRM system that replaced Ellucian Advance and several other tools used by University Advancement over the past 20 years. WREN is a central access point for data used across all departments and provides a 360-degree view of constituents that supports strategic integrated marketing and fundraising.
IT partnered with Advancement to design and develop a system that when all work is completed will include data integrations to support maintaining WREN employee, student, parent and graduation data, event management, communications, fundraising and volunteer management. Additionally, IT & Advancement are in the process of converting over 300 reports from Advance to Blackbaud CRM and Power BI to provide enhanced reporting and interactive data visualizations.
CARDINAL HCM, implementation date: April 1, 2022
Cardinal Human Capital Management (HCM) is an integrated, streamlined solution for core human resources, health benefits, time management, and payroll business processes across Virginia. When fully launched, it will bring improved operational efficiency and allow for better access to employee information.
Cardinal HCM will reduce the volume of HR data entry previously required by automating adding and maintaining employee data in the system and allowing employees to enter/request benefit related actions themselves. Banner integrations for employees, positions and benefits were developed to support the Cardinal HCM implementation.
