Administrative Effectiveness & Academic Student Services Evaluations FY-25 (2024-2025)
The Administrative Effectiveness Evaluation (AEE) and Academic & Student Services Evaluation (ASSE) processes provide a streamlined pathway for W&M to demonstrate our commitment to effectively and efficiently fulfill our mission. The evaluation process addresses two standards prescribed by our accrediting body, the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC): Standard 7.3. Administrative effectiveness and Standard 8.2.c. Academic and student services.
Although both evaluations are structured similarly, the AEE process focuses on W&M's non-academic administrative units, while the ASSE process focuses on W&M's non-academic units that support student success. Both evaluations include the following components:
- Purpose/Mission Statement
- Goal & Expectations
- Evaluation Plan
- Results, Target Achievement, & Action Plans
Evaluation plans and reports are documented annually using the Anthology Planning tool. As a reminder, it is best practice to complete your evaluations in your Word templates and then copy them into the Planning space. You can find links to these templates and other resources below or in Planning under the "Documents" tab.
AEE & ASSE Timeline |
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Phases |
Phase I |
Phase II |
Phase III |
| Complete & Submit Evaluation Plans | Implement Plan, Evaluate, Collect, & Analyze Data | Submit Analysis of Findings/Results, Target Achievement, & Action Plans | |
Deadline |
10/15/2024 |
Fall 2024 – Spring 2025 |
3/31/2025 |
AEE Goal, Expectations, & Resources
SACSCOC Standard 7.3. The institution identifies expected outcomes of its administrative support services and demonstrates the extent to which the outcomes are achieved. (Administrative effectiveness)
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Goal: Efficient & Effective Operations Leading to Stakeholder Satisfaction |
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| Expectation 1: Efficient & Effective Operations (FY-25) |
Expectation 2: Quality of Service/ Stakeholder Satisfaction (FY-26) |
AEE Resources
- AEE Orientation Workshop User Instructions
- AEE Quick User Guide
- Purpose & Mission Statement Template
- Administrative Effectiveness Evaluation Template
Expectation Evaluation Plan Exemplars
- IAE Efficient & Effective Operations Exemplar
- Strategic Cultural Partnerships Efficient & Effective Operations Exemplar
- STILI Efficient & Effective Operations Exemplar
- Strategic Cultural Partnerships (Other Units) Purpose/Mission Exemplar
ASSE Goal, Expectations, & Resources
SACSCOC Standard 8.2.c. The institution identifies expected outcomes, assesses the extent to which it achieves these outcomes, and provides evidence of seeking improvement based on analysis of the results in academic and student services that support student success. (Student outcomes: academic and student services)
Note: Units under 8.2.c. provide direct support to faculty & students, indirect support for student learning, or a specific co-curricular mission.
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Goal: Efficient & Effective Operations Leading to Quality Academic & Student Services |
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| Expectation 1: Efficient & Effective Operations (FY-25) | Expectation 2: Quality of Academic & Student Services (FY-26) |
ASSE Resources
- ASSE Orientation Workshop User Instructions
- ASSE Quick User Guide
- Purpose & Mission Statement Template
- Academic & Student Services Evaluation Template
Expectation Evaluation Plan Exemplars
- University Registrar Efficient & Effective Operations Exemplar
- SoE DEI Efficient & Effective Operations Exemplar
- W&M Washington Center Efficient & Effective Operations Exemplar
- SoE DEI Purpose/Mission Exemplar
