IT Tips for Students - Fall 2024

Summary

IT is here to help you start the semester off strong!

Full Description

Start the semester off strong by reviewing the following tips from W&M IT to make this semester and successful one.

Blackboard Ultra

We are excited to officially be using Blackboard Ultra for the spring semester! This transition enhances course design and provides instructors and students with new features to utilize within their courses. Visit IT's Blackboard Ultra for Students webpage to see what is new and improved!

Streaming

Beginning in August 2024, the university is no longer offering cable television or access to Contour TV campus wide. Residents are welcome to connect to the wireless network via their personal Smart TVs or streaming sticks and use the streaming service of their choice. Instructions for connecting devices to the network can be found at www.wm.edu/it/devices.

*Tip: Hulu and Peacock offer student discounts!

How to get help

Our support staff is available Monday-Friday from 8am-5pm in Jones Hall. Ways to get help include:

Call us at 757-221-HELP
Email us at support@wm.edu
Come see us in person in the Technology Support Center (Jones Hall Room 201) or at the Swem Help Desk

Be Secure

At W&M, information security is everyone’s responsibility. It is imperative that you take the necessary steps to keep your account secure. We have compiled a list of Security Tips on the IT website that we hope you will review and implement.

Resources for students

We encourage you to visit our Student Resources page on the IT website to find a wealth of critical information, including how to connect your devices, download software, change your password and more!

Subscribe for IT updates

If you haven’t already, please visit itstatus.wm.edu to check out our service status website! This site will let you know if any of our services are having issues, as well as alert you of upcoming maintenance. We encourage you to subscribe for updates for the services you use most so you can get an alert on your phone anytime there is an issue.

Questions?

Contact the Technology Support Center (TSC) 757-221-4357 (HELP) | support@wm.edu | Jones 201, Monday - Friday, 8:00 am - 5:00 pm