Tonya Boone

Background

Tonya Boone has a Ph.D. in Operations and Technology Management from the University of North Carolina at Chapel Hill's Kenan-Flagler School of Business; an MBA from William & Mary; and a BS in Electrical & Electronics Engineering from the University of Kansas

Professor Boone joined the Raymond A. Mason School of Business in 2000. Prior to joining the faculty of William & Mary, she was a faculty member at the Fischer College of Business at Ohio State University. Professor Boone has taught courses in Operations Strategy, Sustainable Business Operations, Quality Management, Systems Analysis, and Technology Management. She is also actively involved in the College Environmental Science and Policy (ENSP) program, and in 2007-2008 served on the ENSP executive committee.

Professor Boone draws on her experience as an engineer in developing research projects. One stream of her research focuses on professional service environments - the role of experience, technology, and network relationships in supporting organizational performance. Currently, Dr. Boone is working on several projects including: sustainable product design; service supply chain strategies; inter-organizational knowledge transfer; and diffusion of environmental innovations. Dr. Boone's work has been published in some of the top academic management journals, including Management Science, Journal of Operations Management and Decision Sciences.

Areas of Interest/Expertise

• Sustainable Operations
• Knowledge Management
• Technology Implementation and Transfer
• Global Supply Chain Management
• Professional Service Operations