Life Events
Life changes: we're here to help you navigate it.
Many life events qualify for mid-year coverage. Below are some common life events and how to navigate them with our office. A full listing of qualifying mid-year events (QME's) that affect health coverage can be found on DHRM's QME website.
Within 60 days of the event, employees may make changes to health coverage through the state's Cardinal health benefits system. Employees must also submit required documentation of the event.
Address Change
- Log into Banner Self-Service. Click on Personal Information and then Personal Information View/Update.
- Updates through Banner will interface with other systems, including VRS, health insurance vendors, and retirement providers (TIAA-CREF and Fidelity).
- Please note that health vendors take a few weeks to fully update their systems with address changes.
Legal Name Change
- Complete and submit the Name Change Form (pdf).
- Submit required documentation to support name change.
Retirement
- Complete a new benefits enrollment form through Cardinal.
- For our employees considering retirement, visit our retirement webpage with detailed steps for a smooth transition.
Adding Family Members to Health Coverage
| Event | Required Documentation |
|---|---|
| Marriage* | Certified marriage certificate |
| Birth or adoption** | Birth certificate, hospital birth letter, or adoption agreement |
| Judgment, decree, or order to add child | Court order |
| Lost eligibility under governmental plan | Government documentation |
| Lost eligibility under Medicare/Medicaid | Government documentation |
| Spouse/child lost eligibility under employer |
Their employer documentation |
Removing Family Members from Health Coverage
| Event | Required Documentation |
|---|---|
| Divorce* | Divorce decree |
| Death of spouse or child | Documentation validating death |
| Child covered under plan lost eligibility | Documentation to support |
| Judgment, decree, or order to remove child | Court order |
| Gained eligibility under Medicare/Medicaid | Government documentation |
| Spouse/child gained eligibility under employer |
Their employer documentation |
* If the legal name will be changing as a result, please see the name change instructions above.
** Inform our Benefit Specialists of the SSN as soon as the child receives the number. Failure to update this information may result in future denial of claims by the carrier.
