eServices
Fall Semester eStatement due Aug 1
eServices is available to our students in Banner to assist in handling their student account activity.
Those services include:
- Authorized user set up and access
- eStatement
- Installment payment plan
- eRefund
- Viewing and paying the student account online via electronic check (ACH) or credit card
Authorized User Set up and Access
In order for parents and/or others to be able to view the student’s account and eStatement, make payments online or set up an installment payment plan, the student must give access to the authorized users via eServices. Once the authorized user has been given access, they will receive automated email messages when the eStatement has been generated, when the eStatement is due, and concerning any installment payment plan payments that are due. It is recommended that students authorized users be set-up by July 3, 2024.
eStatement
The eStatement is a convenient and reliable way that you can access your bill online through Banner. We do not mail paper statements.
When your eStatement for the semester is ready, the Bursar’s Office will send an email to your W&M email address with instructions on how to view and pay it. Typically fall semester eStatements are viewable in mid-July and are due in August, while spring semester eStatements are viewable in mid-December and are due in January.
If there are new charges to your account during the semester or your account balance is unpaid, a monthly eStatement will be generated on the 10th of that month - to be paid by the 1st of the following month. Any authorized users who have been given access by the student will also receive an email when the eStatement has been generated.
Statements for the fall semester are due on August 1, 2024.
Installment Payment Plan
The installment payment plan is a way to spread the cost of tuition, fees, housing, meal plans and incidental charges on the student’s account each semester (fall and spring only). The payment plan is unique to each semester, and split into four installments, which are due monthly during that semester. Students and authorized users are both able to set up the installment payment plan via eServices.
Monthly installment payments may be scheduled and automatically withdrawn from the designated checking/savings account. The student or authorized user can log into the system each month and make an online payment via electronic check or credit card. Monthly installments may also be mailed directly to William & Mary each month. The installment amounts will change as new charges and/or payments are posted to the student account. For this services, there is a setup fee of $50.00.
Sign-up for the fall 2024 semester payment plan begins mid-July 2024.
eRefund
Designate your W&M student account refund direct deposited to your bank account by selecting your checking or savings account online in eServices. eRefund eliminates the potential delays of paper refund checks.
Refunds of W&M Student Account credit balances will begin on the first day of class. If you would like funds transferred to your W&M Express card for bookstore purchases, an online request form will be available August 1, 2024. Please see our W&M Express page for more information.
Refund bank account information needs to be provided in eServices before the first day of class (August 28, 2024) in order for your refund to process as a Direct Deposit. A Request Refund Form must also be submitted online if your refund is not a result of federal financial aid.
Need help?
If you have any difficulties accessing your account, paying your eStatement, or setting up an authorized user, contact Student Accounts at (757) 221-1220 or email [[bursar]] for further assistance. You may also visit the eServices website for detailed information, tutorials and videos.
