Having issues getting acquainted with your organization’s O365 account? Here are some frequently asked questions and some answers to help you troubleshoot. Please review this page before reaching out to the Technology Support Center.
files and teams faq
What do I have access to now that I have an O365 account for my org?
A shared email inbox and calendar in Outlook
25tb of shared file storage via SharePoint and Teams
Note: All students have access to personal storage via OneDrive. OneDrive should not be used for shared
Files & Teams FAQ
shared inbox faq
Where and how do we access the files that were migrated?
From within your organization’s Team, the files are located in the Files tab of the General channel.
Note: If this is the first time the Files tab has been accessed, you may get an error message. If so, just go back to the Post tab then back to Files.
Team owners manage certain settings for the team. They add and remove members, add guests, change team settings, and handle administrative tasks. There can be multiple owners in a team.
It can take 12-48 hours for a primary contact's permissions to update.
How do we share and collaborate on files with members of our organization?
By default, all members of a team have access to Teams files. So, one way to collaborate is to add them as a member of the Team, if they're not already.
You may also share a file or folder by selecting the “Share” button at the top right corner of the file of folder.
Either share the file by entering email addresses or copy a shareable link to paste into your team or email.
Another option is to select “Manage Access” and add members of your team to the file.
To collaborate with other members of your team, make sure the “Can edit” option is selected when sharing and managing access.
