• Departments & Offices
• IT
• Get Help

So you're stuck, huh? Don't worry - it happens to the best of us. We're here to help get you back on track.

Technology Support Center

• For all support questions or issues, please email support@wm.edu.
• For urgent support questions, you may call the TSC at 757-221-4357 or message us via our support chat during normal business hours (M-F, 8am-5pm).
• Walk-in tech support is available in two locations (Jones Hall and Swem). We are available in Jones 201 during normal business hours (M-F 8am-5pm). Email support@wm.edu or call 757-221-4357 for assistance. Student technicians are also available in Swem Library during the academic year (1st floor - left side back desk) Monday-Thursday, 10:00am-7:00pm and Friday 10:00am-5pm. The Swem Help Desk is closed during the summer. 

Please see our Passwords and Login FAQ's for help with after hours password/account issues. 

Support Chat

Chat will be available during normal business hours for the Technology Support Center, which is Monday - Friday, 8am-5pm, except holidays. Chats conversations are recorded and saved for 90 days for service records and quality assurance.

GO TO IT SUPPORT CHAt

Additional IT Support

Some specific IT Services have a direct line of support

Other Sources of Tech Support on Campus

Contact the Technology Support Center for technical issues, such as login and access problems or error messages.  For the "How do I..." or "What is this..."  type of support contact the following people/departments: