Business Services

Continuous Improvement

This year the IT Business Office (ITbiz) worked to find ways to streamline and continue to improve operations.

Organizing a manageable and easily understood budget to improve fiduciary decision-making and planning.
- Providing detailed and categorized allocated budget and expenses not otherwise available to us.
- Consolidating E&G indexes where appropriate.
- Centralizing E&G labor dollars where appropriate.
- Providing calculations and insights into labor dollar availability.

Providing insights and implementing procure-to-pay IT processes by embracing the functionality of buyWM to benefit IT procedural improvements.
- Streamlining IT procurement processes working with buyers and chief supply chain officer to capture purchases that require IT review.
- Assisting the budget office in improving Equipment Fund Trust requests, approvals, and processing.
- Maintaining regular meetings with the Procurement Office to be sure we are mutually successful.

Providing opportunity to improve HR and financial tasks utilizing existing productivity tools in 0365, Canva, and other desktop tools.
Working closely with the Teams Calls project team to streamline and simplify telephony billing.