eBill Statements
Located in eServices
The Bursar's Office generates monthly eBill statements for any account with a previous balance or new activity. Payment is due in full by the due date on the statement, generally around the 1st of the following month. Students whose payments are received after the due date may be assessed a late payment fee of up to 10% of the outstanding balance. Please view our Tuition & Fees page for each semester's expected first billing dates or the Announcement page for the nearest billing and due dates.
Once enrolled in the W&M Tuition Payment Plan, you will no longer receive monthly eBill statements until after the final installment due date. Your monthly installment amounts adjust automatically to include any new payments or charges to your W&M student account.
Charges include tuition and fees, room, meal plan, and other miscellaneous charges such as lab fees, music fees, tutoring fees, orientation fees, etc. Charges not included on your initial semester eBill statement will appear on the following statement and will be due the first of the month. Financial Aid and scholarships are shown in the Memo Item or Authorized Financial Aid section of the eBill statement. If you have anticipated financial aid that does not appear, please refer to Financial Aid for further information. To check on the status of pending financial aid, please contact the Financial Aid Office at 757-221-2420 or email [[aid]].
Student account charges are due by the established payment deadlines. Failure to pay the balance due and/or provide the required information for pending financial aid by the established payment deadlines may result in a late fee assessment, the loss of financial aid, and/or a restrictive hold being placed on the student's account.
William & Mary manages an in-house payment plan through eServices. For more information, please see our W&M Monthly Payment Plan highlights.
Understanding eBill Statements
The eBill statement is generated electronically for currently enrolled students. No paper bills are issued to students or parents.
An email stating that a bill has been generated and is ready for viewing is sent to the student's W&M email address and to the authorized user's email address (provided in eServices). As a reminder, providing your password to a third party under any circumstances is a violation of the college's Acceptable Use Policy. Do not share your password to allow a third party to gain access to your account.
Setting up Authorized Users
- Access eServices through Banner self service at https://my.wm.edu
- Select the "Student" folder tab
- Select the "Student Account" option
- Select the "eServices" option
- Click on “Continue”
- Select "Authorized Users" under the "My Profile Setup" menu on the right side of the screen
- Enter the email address and access rights for each person you wish to authorize
Paying eBill Statements
Accounts may be paid via electronic check or credit card in eServices. Payments by cash or check are also accepted at the Cashier's Office in Blow Hall and may be sent via US Mail. Please make checks payable to William & Mary and remember to include the student ID number on the check. Please see our Payment Processes page for further information on paying your eStatement.
Monthly Payment Plan Participants
W&M manages an in-house installment payment plan through eServices. More information on the plan is available on our eServices site.
Late Fees & Holds
Late fees of 10% of the past due balance (not to exceed $100.00 per semester) will be assessed to students who have not paid in full by the due date unless credits are pending from other sources, i.e., financial aid, monthly installment plan, or outside scholarships. To avoid the late fee, a pending credit or authorized aid memo must be recorded on the student's account.
A restrictive hold is placed on the student's account if a past-due balance is $100.00 or greater. Students cannot register for upcoming semesters, receive transcripts and diplomas, or confer their degree until payment for the past due balance is received. Balances of less than $100.00 not paid by the eStatement due date will result in a non-restrictive hold on the student's account. Online payments made through eServices are subject to an automatic hold removal process that runs in 20-minute intervals from 12:00am to 9:30pm every day.
A non-restrictive hold prevents the issuance of transcripts and diplomas but does not prevent registration. Please view the Registrar's Office hold policy for more information.
Collections
Any amount owed to the University, including, but not limited to, tuition, fees, room, meals, lab fees, other course-related fees, etc., is considered a receivable to W&M. A receivable becomes past due if payment is not received by the payment due date.
For currently enrolled students, the primary collection tool is placing a restrictive hold on their account by the Bursar's Office or another office on campus. Once placed, the hold remains in place until the debt is paid in full.
Accounts that remain unpaid will be referred to the University Receivables & Collections office and the Department of Taxation pursuant to the Setoff Debt Collection Act. In addition, accounts may be referred to an outside collection agency or the Office of the Attorney General. If your account is sent for outside collection, you will be responsible for all administrative costs and collection fees incurred in collecting funds owed to W&M.
