Student Accounts Intro
The Student Accounts department is responsible for the assessment, billings, and collection of tuition, fees, meal plans, housing and other university charges. Student Accounts is also responsible for processing student refunds from financial aid or other account overpayments. The Student Accounts, Cashiering, and Receivables & Collections departments make up the Bursar's Office.
Please review the following topics or contact us for more information or assistance.
Forms
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Student Account Refund Request Form
Request a refund for any existing credit balance on your student account. Funds displaying as credit balances cannot be refunded until they have been disbursed. Please remember to set up direct deposit!
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Financial Responsibility Agreement (FRA)
All W&M students are required to accept the Financial Responsibility Agreement (FRA) annually.
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Title IV Authorization Form
Adjust your Title IV authorization concerning prior-year funds.
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Student Account Stop Payment/Reissue Request
Request a stop payment on a lost or stale-dated check.
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Post 9/11 GI Bill® (Chapter 33) Promissory Note (pdf)
Post 9/11 GI Bill Promissory Note
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Course Fee Opt-Out (pdf)
Learn more about course fee opt-out.
Contact Us
Bursar’s Office (in-person service): Monday - Friday, 8:00am - 4:00pm
Phone/email: Monday-Friday, 8:00am to 5:00pm
We encourage students and families to allow us to assist them remotely via email or phone. Our secure drop box is in the main door on the lower level of Blow Memorial Hall, Room 101, for correspondence or scholarship checks to be dropped off in person.
Student Accounts
Location
Blow Memorial Hall Lower level, Room 108 262 Richmond Road Williamsburg, 23186
Map & DirectionsMailing Address
William & Mary Bursar's Office/Student Accounts PO Box 8795 Williamsburg, VA 23187-8795
Contact Us
- Email: [[bursar]]
- Main Office Phone: 757-221-1220
- Fax: 757-221-3323
Explore Financial Operations
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Cashiering
Responsible for receipting, depositing funds, and disbursing cash, salary, and travel advances issued.
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Financial Reporting
Responsible for creating new accounts, approving all adjustments, beginning balance transactions, and debt management for bond-funded capital outlay projects.
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Financial Systems
Ensures all accounting records are appropriately documented and accurately recorded within the university's Finance System.
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Fixed Asset Management
Manages financial reporting of fixed assets, including equipment, land, buildings, infrastructure, construction-in-progress, leased financed equipment and surplus property.
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Internal Controls
Responsible for compliance with the Commonwealth of Virginia's ARMICS directives.
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Payment Card Processing
Responsible for guidelines that departments must follow to accept credit and debit cards as services and/or merchandise payments.
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Payroll
Responsible for processing salary and wage payments for all, ensuring that payroll taxes are reported and deposited consistent with state and federal policies and procedures.
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Receivables & Collections
Responsible for collecting assets belonging to William & Mary, including all receivables owed to the university for which goods and services have been provided.
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Student Accounts
Responsible for the assessment, billings, and collection of tuition, fees, meal plans, housing, and other charges. The department is also responsible for processing student refunds or other account overpayments.
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Tax Compliance
Ensure compliance with various tax laws and regulations and develop (and enforce) appropriate policies and procedures to meet compliance requirements and protect the tax-exempt status.
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Travel
Provide reimbursement payments, guidance and information regarding travel and business meals.
